We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you need to receive SMS text messages from us. [1, 2]

1. Information We Collect
When you opt in to receive SMS messages by texting 630-832-3270, you explicitly consent to receive SMS text messages from Informability in response to your inquiries. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. View our Privacy Policy and Terms of Service

Information we collect when you text us:

1. Your mobile phone number.
2. Your consent to send SMS messages.
Any information you choose to provide in your text responses.
Message delivery and interaction data (such as timestamps and delivery status).

We collect this information directly from you when you enter your phone number via text. [1]

2. How We Use Your Information
We use your information exclusively to deliver, maintain, and personalize your messaging experience. This includes:
1. Conversational replies from our human agents
2. Responding to your inquiries, customer support requests, or help keywords.

3. Sharing Your Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties. We may share your data with vital service providers (such as our SMS gateway platform) only as necessary to facilitate the delivery of your text messages.

4. Your Rights and Opt-Out Choice
You can opt out of receiving SMS messages at any time.
To unsubscribe: Reply STOP to any text message you receive from us.
After texting STOP, you will receive one final message confirming your opt-out status. No further messages will be sent unless you explicitly re-enroll.
For customer care: Reply HELP for assistance, or contact us directly at 630-832-3270.

5. Message Frequency and Rates
Message frequency varies based on your preferences and interaction with our services.
Standard message and data rates may apply from your mobile carrier. We are not responsible for any fees charged by your wireless carrier.

6. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or disclosure.

7. Contact Us at support@informability.com